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Government / Service Providers
Listen; take the time to really hear the victims’ story and how this has affected, and continues to affect their life.
Understand; what their needs are both now and in the future. Ask questions about how they and their family are coping, are their children affected and if so, what support are they receiving?
Consider; what you can do to support this person, again both now and in the future. Sometimes going out of your way slightly, can give people a sign that they are cared about.
Realise; that homicide victim’ needs don’t always fall into “boxes”. For example, before you label someone as suffering from depression or anxiety, consider that perhaps this is an exceptionally stressful time and their feelings of deep sadness and anxiety are completely normal. Avoid immediately labelling someone who shares that they are a victim of homicide.
Non-judgmental; Every person has a right to dignified, respectful and compassionate treatment. Regardless of creed, culture, gender, lifestyle or habit, each person has a legitimate right to access support, treatment, justice or guidance without judgment.
Represent; your organisation in a positive and caring way. Many victims of homicide report suffering further systemic abuse due to a lack of compassion and understanding of their situation. Make a conscious choice to create a culture of compassion within your organisation.
Refer; ask if they are receiving support from the Queensland Homicide Victims’ Support Group. If not, provide our details, or even better, pick up the phone whilst they are with you and make the call to our office immediately.
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